Clemente Holzapfel 190,4920000Pucón
At the banks of Lago Villarrica, Enjoy Pucon features a casino and 2 heated swimming pools. It offers rooms with scenic views.
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Guests can relax at the poolside sundeck overlooking the lake and Villarrica Volcano. Enjoy Pucon also features a gym and massage treatments, the latter for a small fee.
Rooms at Enjoy Pucon are bright and furnished with a cozy seating area. They come equipped with cable TV and a hairdryer. Rooms offer views of the lake, volcano or the pool, based on availability.
The hotel's Amura Restaurant, located in the casino 1 block away, has à la carte lunch on weekdays and a menu on nights and weekends with an array of specialties including meats and pizzas.
A Continental breakfast is served at Caburga Restaurant every morning. In addition, in-room breakfast service is available for an extra fee.
Guests will also find 3 bars, Range located in the hotel, and 2 others located in the casino.
Guests looking for adventure will be happy to find the Enjoy Tours office at the hotel, where equipment for an array of activities, including skiing, can be rented for a fee.
The hotel staff can help arrange tours and excursions in the region.
The casino features 500 slot machines and 43 game tables. Free private parking is available on site.
When would you like to stay?
Facilities of Enjoy Pucon
- Horseback riding
- Live music/Performance
- Live sports events (broadcast)
Food & Drink
- Room service
- Breakfast in the room
- Snack bar
- Grocery deliveries
- Kids' meals
Pool and Spa
- Fitness center
- Indoor pool
- Indoor pool (year-round)
- Open-air bath
- Rooftop pool
- Swimming pool
Front Desk Services
- 24-hour front desk
- Tour desk
- Ticket service
- Baggage storage
- Sun deck
Entertainment & Family Services
- Entertainment staff
- Evening entertainment
- Kids' TV channels
- Dry cleaning
- Ironing service
- Daily housekeeping
- Meeting/Banquet facilities
- Hair/Beauty salon
- Shops (on site)
Casino Enjoy Pucon Direccion Del
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- VIP room facilities
- Designated smoking area
Safety & security
- 24-hour security
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Face masks for guests available
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
No internet access available.
Free private parking is available on site (reservation is not needed).
Policies of Enjoy Pucon
These are general hotel policies for Enjoy Pucon. As they may vary per room type, please also check the room conditions.
From 16:00 hours
Until 12:00 hours
Cancellation / Prepayment
Cancellation and prepayment policies vary according to property type.
Children and Extra Beds
Free!One child under 9 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 5.
There is no capacity for cribs in the room.
Pets are not allowed.
Accepted credit cards
- Red Compra
- American Express
The property reserves the right to pre-authorize credit cards prior to arrival.
Casino Enjoy Pucon Telefono
All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chili are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel.
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
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